TipIns help centre

How TipIns works, what it costs, when your money arrives and what to do if something goes wrong.

Getting started

How TipIns workscreate an account, show your QR code, and customers tip by card, Apple Pay or Google Pay with no app
Feesno monthly fee, a 10% platform fee per tip plus card processing, covered by the person tipping by default
PayoutsTipIns pays tips to your bank every Friday
Countries and currenciesTipIns pays out in 41 countries, in the local currency
Setting up and verificationyour legal name, date of birth and address, the identity check by Stripe, and the bank details used in each country.

Account status messagesunder review, action needed, payouts on hold, bank account needed, paused and closed, and what to do.
Groups and active shiftsone QR code for a team, tips split equally or by set percentages, active shifts so only the people working share a tip, and roles.
Tipping someonescan the QR code with your phone camera, pick an amount and pay by Apple Pay, Google Pay or card
Refunds and disputeshow it shows in your activity, how a negative balance is recovered and why payouts can be held.
Your account and supportChange your TipIns username or password, delete your account, and contact support from the app or by email at admin@tipins.net.