Short answer: you give your legal name, date of birth, phone number and address when you sign up. Stripe, which processes the payments, checks your identity and asks for your bank account. The check usually takes a few minutes.
Why we ask for identity details
Anyone who receives card payments has to be identified under financial rules. TipIns passes the details you enter to Stripe so you do not have to type them twice. Some countries need more: nationality in the EU, EEA, Switzerland and Singapore; the last 4 digits of the Social Security number in the US; and a national ID number in Hong Kong, Malaysia, Mexico and Singapore.
Bank details by country
| Country | What you enter |
|---|---|
| Australia | BSB (6 digits) and account number |
| United States | Routing number (9 digits) and account number |
| Canada | Transit number (5 digits), institution number (3 digits) and account number |
| United Kingdom | Sort code (6 digits) and account number (8 digits) |
| EU and EEA countries, Switzerland, Liechtenstein, Gibraltar | IBAN |
| New Zealand | Full account number (15 or 16 digits) |
| Hong Kong | Bank code, branch code and account number |
| Singapore | Bank code, branch code and account number |
| Japan | Bank code, branch code and account number |
| Malaysia | SWIFT/BIC code and account number |
| Mexico | CLABE (18 digits) |
Your full bank details are held by Stripe. TipIns keeps only the last 4 digits, so you can see which account you are paid into.
Verification status in the app
- Under review: Stripe is checking. There is nothing to do but wait.
- You're verified: you can receive tips and be paid out.
- Action required: Stripe needs something more. Open the notice in the app to see what.
- Not verified yet: finish the steps in the app to start receiving tips.
Common questions
How long does verification take?
Usually a few minutes. If Stripe needs more information, the app tells you what.
Does TipIns store my bank details?
No. Stripe holds them. TipIns keeps only the last 4 digits so you can see which account you are paid into.
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